Responsible Gaming

At 345bdt, we believe gaming should always be fun, controlled, and safe. We provide every player in Bangladesh with the tools and knowledge to stay in charge of their play — and to seek help if they ever need it.

21+ Only Play Within Your Means Gambling Is Not a Source of Income

Know the Risks

Gambling is entertainment — not a way to make money. Before you play, understand these important truths.

Gambling can be addictive. For some people, gambling can develop into a compulsive behaviour that damages finances, relationships, and mental health. If you feel gambling is no longer fun or you are chasing losses, stop immediately and contact our support team.

Never gamble with money you cannot afford to lose. Only use discretionary funds — never money set aside for rent, food, bills, or family needs. At 345bdt, deposits are accepted in ৳ BDT and we encourage every player to set a strict personal budget before playing.

Help is available 24/7. Our support team at 345bdt is reachable around the clock, every day of the year. You are never alone — if gambling is causing you stress, reach out to [email protected] immediately.

Age Restriction

Participation on the 345bdt platform is strictly limited to adults. No exceptions.

21+

The 345bdt platform is available exclusively to players who are 21 years of age or older. We verify the age of every player during account registration through our KYC process. Any account found to belong to a person under 21 will be closed immediately and all funds returned.

Parents and guardians are responsible for preventing underage access to gambling websites. We strongly recommend installing parental control software on any shared device used by minors in your household. If you suspect a minor has registered on 345bdt, contact us immediately at [email protected].

Your Safety Tools

345bdt gives every player direct control over their gaming activity. These tools are built into your account and available to use at any time.

Deposit Limits

Set daily, weekly, or monthly limits on how much you can deposit in ৳ BDT.

Time-Out

Take a short break of 24 hours, 7 days, or 30 days — your choice, enforced immediately.

Self-Exclusion

Permanently or temporarily block yourself from accessing the 345bdt platform.

Loss Limits

Cap the maximum amount you can lose in a defined period before play is suspended.

Session Reminders

Receive automatic notifications when you have been playing for 30, 60, or 90 minutes.

Reality Checks

On-screen prompts that show your net session result and time played at regular intervals.

Our Commitments

Responsible gaming is not a checkbox at 345bdt — it is a core part of how we operate every single day.

Strict Age Verification

Every new account on 345bdt goes through a mandatory KYC process. We verify your National Identity Card, passport, or driving licence before approving your first deposit. Players under 21 are never permitted to participate.

Transparent Game Odds

345bdt works exclusively with certified game providers like Pragmatic Play, Evolution Gaming, and Spribe whose games are independently audited for fairness. Return-to-player (RTP) percentages are published for all slot titles. The house always maintains an edge — please play accordingly.

No Predatory Targeting

345bdt does not send promotional offers or bonus communications to players who have activated any responsible gaming tool, are under a self-exclusion order, or have explicitly opted out of marketing. We will never try to tempt a player who has chosen to take a break.

Trained Support Team

Our customer support agents are trained to recognise the signs of problem gambling and to respond with empathy and clear guidance. Any player who reaches out with a concern will be treated with complete confidentiality and without judgment. Support is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

Secure and Private Accounts

Your gaming history, deposit records, and responsible gaming settings are protected by SSL/TLS encryption and stored under strict access controls. Only you and authorised 345bdt support staff can view your account data. We never share this information with third parties for marketing purposes.

Fair Play Certified

345bdt operates as a safe and reliable platform that holds itself to fair play standards. Game outcomes are determined by certified random number generators (RNGs). We do not manipulate results, and our payout records are reviewed on a regular basis to ensure integrity across all game categories.

Warning Signs

Problem gambling can develop gradually. Recognising the early signs is the first step toward getting back in control.

Ask yourself honestly — do any of these apply to you?

You spend more money on gambling than you originally planned, and find it hard to stop once you have started.

You chase losses — placing larger or more frequent bets in an attempt to win back money you have already lost.

Gambling is affecting your sleep, work, studies, or relationships with family and friends in Dhaka, Chittagong, or elsewhere in Bangladesh.

You have borrowed money, sold possessions, or used funds intended for essential expenses (rent, food, school fees) to fund gambling.

You feel anxious, irritable, or depressed when you are not gambling, or when you try to reduce how much you play.

You have hidden your gambling activity from family members or lied about how much time or money you have spent on it.

If you recognise two or more of these signs, please stop playing now and contact our support team at [email protected]. You can also request an immediate self-exclusion through your account settings. Taking action early makes recovery significantly easier.

How to Activate Your Tools

Setting up responsible gaming limits on 345bdt takes less than two minutes. Follow these steps from your account dashboard.

  • 1

    Log in to your 345bdt account

    Use your registered username and password to access your personal dashboard via the 345bdt Login page.

  • 2

    Navigate to Account Settings

    Tap the profile icon at the top right of the screen, then select "Account Settings" from the dropdown menu.

  • 3

    Open the Responsible Gaming section

    Scroll down to the "Responsible Gaming" tab within your settings. All available tools are listed here in one place.

  • 4

    Choose and configure your tool

    Select your preferred limit type — deposit limit, loss limit, time-out, or self-exclusion. Enter the values you want to apply and confirm your choice.

  • 5

    Limits take effect immediately

    All restrictions are applied to your account in real time as soon as you confirm. Increases to limits (e.g., raising a deposit cap) are subject to a 48-hour cooling-off period to protect you from impulsive changes.

  • 6

    Contact support if you need help

    If you are unable to locate the responsible gaming tools or need help activating self-exclusion urgently, email [email protected]. Our team will action your request within the hour.

Need Help Now?

Our support team is standing by. You do not need to wait — reach out at any time of day or night.

345bdt Support — Available 24/7

Whether you want to set a deposit limit, request a self-exclusion, or simply talk to someone about your gambling habits, our team is here for you every day of the year, including Eid, Victory Day (December 16), and Independence Day (March 26).

Response time for responsible gaming requests: within 1 hour, guaranteed.

[email protected]

Email is the fastest way to reach us. Include your registered username in your message so we can locate your account immediately. All communications are handled in strict confidence.